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Privacy Policy

This Privacy Policy describes how Aglae Cosmetics (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.

COLLECTION OF PERSONAL INFORMATION
When you visit the Site, we have certain information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what personal information we collect and why.

Device Information

Examples of personal information collected: a web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the site.
Purpose of collection: To load the site accurately for you and to perform analytics on site usage to optimize our site.
Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels
Disclosure for commercial purposes: shared with our processor Shopify
Order Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipment and to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and where consistent with the preferences you have shared with us, you provide information or advertisements relating to our products or services.
Source of collection: collected from you.
Disclosure for commercial purposes: shared with our processor Shopify

    Customer support information

    Purpose of collection: to provide customer support.
    Source of collection: collected from you.
    SHARING OF PERSONAL INFORMATION
    We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For instance:

    We may share your personal information to comply with applicable laws and restrictions, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
    BEHAVIORAL ADVERTISING
    As described above, we use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you. For instance:

    We use Google Analytics to help us understand how our customers use the site. You can find out more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
    We share information about your site usage, purchases, and interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (you may consent, depending on your location).
    For more information about how targeted advertising works, you can visit the Network Advertising Initiative's (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how -Does-it-works .

    You can opt out of targeted advertising by:

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

    USE OF PERSONAL INFORMATION
    We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

    LEGAL BASIS
    In accordance with the General Data Protection Regulation (“GDPR”), if you are located in the European Economic Area (“EEA”), we process your personal information under the following legal bases:

    Your consent;
    The performance of the contract between you and the site;
    Compliance with our legal obligations;
    To protect your vital interests;
    To perform a task performed in the public interest;
    For our legitimate interests, which do not override your fundamental rights and freedoms.
    RETENTION
    When you place an order on the Site, we will retain your personal information for our records unless you ask us to delete this information. For more information on your right to erasure, please see the “Your rights” section below.

    AUTOMATIC DECISION MAKING
    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where that decision-making has a legal effect on you or significantly affects you.

    We engage in fully automated decision pricing that has legal or otherwise significant effect using customer data.

    Our Shopify processor uses limited automated decision pricing to prevent fraud that has no legal or otherwise significant effect on you.

    Services that make up automated decision-making elements include:

    Temporary list of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
    The temporary deny list of credit cards associated with deny IP addresses listed. This denylist persists for a small number of days.

      SALE OF PERSONAL INFORMATION

      Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

      GDPR
      If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below

      Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

      CCAC
      If you are a California resident, you have the right to access the personal information we hold about you (also known as a 'right to know'), transfer it to a new service, and request that your personal information be corrected. . , updated or deleted. If you wish to exercise these rights, please contact us using the contact details below

      If you wish to designate an authorized agent to submit such requests on your behalf, please contact us at the address below.

      BISCUITS
      A cookie is a small amount of information downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from page to page. Cookies also hold information about how people use the website, for example, if it is their first visit or if they are a frequent visitor.

      We use the following cookies to optimize your experience on our site and provide our services.

      DO NOT FOLLOW

      Please note that due to the lack of consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and usage practices when we detect such a signal. from your browser.

      CHANGES
      We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

      CONTACT
      For more information about our privacy practices, if you have any questions, or would like to file a complaint, please contact us here.

      If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.